Below is a list of our most commonly asked questions.
1. How do I find the part I'm looking for?
To find the part you need, search by part number in the search tool bar at the top of any page.
Or search by using the Product Power Filter tool on the DC Power Distribution page.
Also, feel free to contact us to help find the part you need, phone: 800-298-7466 or email: firstname.lastname@example.org.
2. How do I request a quote?
Once you've found the part you need, type in the quantity you would like. Then click on the button "Request a Quote." Follow the promptings to create an account, or enter your login information if you already have one. We will email you a quote within 1 business day and the pricing will be relevant for 60 days.
3. How do I place an order?
Once you have received pricing from us and would like to place an order, call or email us with your request and payment information at email@example.com.
4. How do I track shipping on my order?
Once your order has shipped, we will email you the tracking information.
5. What are your typical lead times?
Standard lead times are 2 - 3 weeks.
6. Do you impose drop-ship penalties?
No, we will ship to any location of your choice without any drop-ship fees.
7. Do you take credit cards?
Yes, we take all major credit cards - Visa, Mastercard, Discover and American Express.
8. Do you have a minimum order requirement?
Yes, all orders must be a minimum of $75.
9. Where are you located?
Our offices and manufacturing facility are in Butner, North Carolina (about 30 minutes north of Raleigh).